Terms and Conditions
Welcome to Dex Data Recovery! By accessing or using our services, you agree to the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our services.
1. Services Offered
Dex Data Recovery provides professional data recovery services for the following:
- Hard Drive Data Recovery (Internal, External, and USB Drives)
- SSD Data Recovery
- Laptop Data Recovery (Windows, Mac, Chromebooks)
- Ransomware Data Recovery Consultations
Our services are available for clients located in and around Pune, India.
2. Client Responsibilities
When using our services, the client agrees to:
- Provide accurate information regarding the device and the data loss situation.
- Ensure that no illegal or harmful data is provided for recovery.
- Understand that the success of data recovery is not guaranteed, as it depends on the extent of damage to the storage device.
- Backup important files where possible before handing over any device for recovery.
3. Data Recovery Process
Dex Data Recovery will make all reasonable efforts to recover lost or corrupted data from your device. The following terms apply to the recovery process:
- No Guarantee of Data Recovery: While we use advanced techniques, the success of recovery is not assured. The chances of recovery vary based on the condition of the device.
- Data Integrity: We cannot guarantee the integrity of the recovered data. The client acknowledges that some files may be damaged or incomplete.
- Confidentiality: All recovered data will be kept confidential and will only be accessible to authorized personnel. We do not review, modify, or disclose the content of your data unless required by law.
4. Payment Terms
Clients agree to the following payment conditions:
- Payment for services is due upon the successful recovery of data.
- If no data is recovered, there will be no charge unless specified otherwise in a specific agreement or consultation.
- All fees and charges will be clearly outlined in a quote before starting the recovery process.
- Payment methods accepted include cash, bank transfer, or other methods as agreed.
5. Device Handling and Liability
- Device Risk: While we take great care in handling your device, Dex Data Recovery is not responsible for any further damage that may occur during the recovery process, especially if the device is already in a damaged state.
- Return of Devices: Devices will be returned to the client after the recovery process is complete. The client is responsible for inspecting the device upon return.
- Uncollected Devices: Devices left unclaimed for over 60 days after service completion may be disposed of.
6. Limitation of Liability
Dex Data Recovery shall not be held liable for:
- Any loss of data, revenue, or profit during the recovery process.
- Any damage caused to the device during the recovery process.
- Any incidental or consequential damages resulting from the use of our services.
7. Ransomware Recovery
For ransomware recovery services, the following conditions apply:
- We do not guarantee that data will be fully restored in ransomware cases.
- Dex Data Recovery will not engage in payment or negotiations with ransomware attackers on behalf of the client.
- We provide consultation and technical services to minimize data loss.
8. Cancellation Policy
- Clients can cancel the data recovery process at any time before it begins without any charge.
- If the recovery process has already started, a cancellation fee may apply depending on the progress made.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the jurisdiction of the courts of Pune, Maharashtra.
10. Changes to Terms and Conditions
Dex Data Recovery reserves the right to update these terms and conditions at any time. Any changes will be posted on this page, and it is the client’s responsibility to review the terms periodically.
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us:
Call Us
+918149747274
+919823693694
Email Us
dex.ss2014@gmail.com
Address
Shop no.55, BLOCK-A2A,
Near Bank of Maharashtra, Vishrantwadi,